Politique d’expédition
At Nuvollia, we are committed to delivering your order as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received.
During periods of high demand, processing may take slightly longer.
Estimated Delivery Times
Estimated delivery times are:
- United States: 3–10 business days
- Canada: 3-10 business days
- Europe: 6–12 business days
- Australia & New Zealand: 7–15 business days
- Other international destinations: 6-17 business days
Please note that these are estimated delivery times and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number so you can follow your shipment.
Shipping Delays
Although we work with trusted shipping partners, occasional delays may occur due to customs processing, weather conditions, carrier delays, holidays, or other circumstances beyond our control.
We appreciate your patience and understanding.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's authorities.
These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order.
Nuvollia is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at:
We will gladly work with the shipping carrier to help resolve the issue.
Questions
If you have any questions regarding shipping, please contact us at: